Terms and Conditions 95asia – Platform Usage Guidelines

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 95asia ("Platform", "we", "company"). This document governs all aspects of your use of the website, mobile app, and all services provided by 95asia.

By clicking the "Register" button, accessing our website, or using any 95asia service, you expressly confirm that you have read, understood, and agreed to be bound by all terms contained herein, including our Privacy Policy and Responsible Gaming Guidelines.

These Terms take full effect from the date you register an account or first use our services, whichever comes earlier.

2 Member Eligibility

To be eligible to use 95asia services, you must meet all of the following requirements at all times:

• Aged at least 18 years of age or the minimum legal age stipulated in your jurisdiction, whichever is higher.
• Having full legal capacity to enter into this binding agreement.
• Not a resident or citizen of any jurisdiction where online betting is entirely prohibited by local law.
• Not listed in any currently active voluntary self-exclusion program.
• Using the platform for personal use only, not for commercial purposes or on behalf of third parties.

95asia reserves the right to request age and identity verification documents at any time. Members who fail to provide the required documents within the stipulated timeframe risk temporary account suspension until verification is complete.

3 Registration and Account Management

Each user is only permitted to own one (1) active account at 95asia. Opening a second or multiple accounts — whether using a different name, email address, phone number, or payment details — is strictly prohibited and may result in the closure of all associated accounts and freezing of balances.

Upon registration, you agree to:

• Providing accurate, current, and complete information including your full name, date of birth, active email address, and a valid Malaysia phone number.
• Update your account information promptly whenever any changes occur.
• Keeping your password confidential and not sharing account access with any other party.
• Notify 95asia immediately if you suspect any unauthorized access to your account.

The KYC (Know Your Customer) process is mandatory for all members before the first withdrawal is processed. Required documents may include an identity card, passport, or other supporting documents. All collected information is processed in accordance with our Privacy Policy.

4 Deposits and Withdrawals

95asia supports a wide range of payment methods for the convenience of Malaysian members, including local bank transfers, e-wallets (Touch 'n Go, GrabPay), and listed cryptocurrencies. All deposits are processed in real time with no additional charges from 95asia.

Deposit Requirements:

• The minimum deposit is RM 30 or the amount specified for a particular payment method.
• Only payment methods registered under the same member's name are permitted.
• 95asia is not liable for delays caused by banks or third-party payment providers.
• Deposits that cannot be identified within 24 hours will be automatically returned.

Withdrawal Requirements:

• The minimum withdrawal amount is RM 50 for most payment methods.
• Withdrawals may only be made to the same account or payment method used for the deposit, for anti-money laundering compliance purposes.
• Your first withdrawal requires completed KYC verification.
• Withdrawal processing is typically completed within 5 to 30 minutes during normal business hours. In certain cases, it may take up to 24 hours.
• 95asia reserves the right to request additional documents to verify withdrawals exceeding a specified amount.

5 Bonuses, Promotions & Wagering Requirements

95asia offers a variety of bonuses and promotions from time to time. Each bonus is subject to specific wagering requirements stated in the respective promotion terms. General wagering requirements are as follows :

• Welcome bonuses are subject to a minimum wagering requirement before withdrawals are permitted.
• Bonuses may only be used on eligible games as specified in the respective promotion terms.
• Winnings from free spins are subject to a maximum withdrawal limit unless stated otherwise.
• Bonuses cannot be transferred, converted to cash, or distributed to other members.
• 95asia reserves the right to void any bonus obtained through dishonest means or fraud.
• Each promotion can only be claimed once unless otherwise stated in the relevant promotion terms.

95asia reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice. Any bonus-related disputes will be resolved based on the final decision of 95asia.

6 General Gaming Rules

All games available on the 95asia platform — including sports betting, Live Casino, Slot Games, and e-sports — are subject to their respective specific rules available on the relevant game pages. The following general rules apply to all game types:

• All confirmed bets are final and cannot be cancelled.
• In the event of a technical disruption during gameplay, the outcome will be determined based on 95asia's server records, which are considered final.
• Bets placed with insufficient account funds will be automatically rejected.
• 95asia uses a certified Random Number Generator (RNG) independently verified by a third-party body for all casino and slot games to ensure fairness.
• Postponed or cancelled sporting events will be handled in accordance with the specific sports betting rules.
• The minimum and maximum betting limits for each game are displayed within the game interface.

Any attempt to exploit system vulnerabilities, use automation software (bots), or manipulate game outcomes is strictly prohibited and may result in immediate account closure and legal action.

7 Acceptable Member Conduct

95asia members are expected to maintain high standards of conduct at all times. The following actions are strictly prohibited:

• Using offensive, racist, obscene, or threatening language on any 95asia communication platform.
• Making false claims or defaming 95asia or other members.
• Using third-party software, automated bots, or any other method to gain an unfair advantage.
• Colluding with other members to manipulate game outcomes.
• Conducting financial transactions related to money laundering or illegal financing activities.
• Impersonating other members or 95asia staff.
• Exploiting any vulnerabilities or errors in the platform system.

95asia reserves the right to take follow-up action, including warnings, temporary suspension, permanent account closure, or legal action against any member who violates these rules.

8 Account Suspension and Closure

95asia reserves the right, at its sole discretion, to suspend or close any member account under the following circumstances:

• Breach of any section of these Terms and Conditions.
• Failure to complete KYC verification within the stipulated timeframe.
• Detection of fraudulent, money laundering, or other illegal activities.
• Voluntary self-exclusion request submitted by the member.
• Instructions from relevant authorities.
• Account inactivity exceeding 12 consecutive months.

Members who wish to voluntarily close their account may do so by contacting the 95asia customer support team. Any valid balance in the closed account will be returned to the member once all reviews are complete, subject to the deduction of any bonuses that have not met the wagering requirements.

9 Liability Limits & Disclaimers

To the extent permitted by applicable law, 95asia shall not be liable for:

• Any direct, indirect, incidental, or consequential losses arising from the use of the platform.
• Service disruptions caused by factors beyond our control, including natural disasters, power outages, third-party cyberattacks, or internet infrastructure failures.
• Delays or errors in transaction processing caused by banks or third-party payment providers.
• Losses resulting from unauthorized access to your account due to your own negligence in safeguarding your login credentials.
• Game results disputed after the designated appeal period.

The 95asia platform is provided "as is" and "as available". While we strive to keep the platform running 24/7 with minimal downtime, we cannot guarantee completely uninterrupted availability.

10 Amendments to Terms and Conditions

95asia reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Members will be notified of any material changes through:

• Email notices sent to your registered email address at least 7 days before the changes take effect.
• In-platform notices displayed during login.
• Update the "Last Updated" date at the top of this document.

Continued use of the 95asia platform after the effective date of any changes will be deemed your acceptance of the revised terms. If you disagree with any changes, you must stop using the platform and contact us to close your account.

11 Responsible Gaming

95asia is committed to responsible gaming practices and member well-being. We provide a range of tools to help members manage their gambling habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your budget.
• Loss Limit: Set a maximum loss limit for a specified period.
• Break Mode: Take a temporary break ranging from 24 hours up to 6 months.
• Self-Exclusion: Enrol in a long-term self-exclusion programme if needed.
• Play Time Tracker: Monitor the time you spend on the platform.

If you or someone you know may be experiencing a gambling problem, we encourage you to seek professional help. More information is available on the Responsible Gaming with us.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, our team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly on the 95asia platform — the fastest way to get an immediate response.
• Support Email: [email protected] — response within 12 business hours.
• Help Center: Visit the page FAQ for answers to frequently asked questions.

Our support team operates in both Malay and English, available around the clock to ensure every query is handled promptly and professionally.